Teamwork Promotes Safe and Ethical Behavior

Saturday, July 17, 2010 by Lucia D. Wocial, PhD, RN, CCNS, Clarian Nurse Ethicist
When was the last time you tried to name Disney’s Seven Dwarfs? (Doc, Grumpy, Dopey, Sneezy, Sleepy, Bashful and Happy.) It’s a safe bet the Seven Dwarfs knew each other’s names, and Snow White learned them pretty quickly. The dwarfs had to rely on each other, and Snow White had to rely on them. They were, in essence, a team, in part because of established obligations of fidelity.

Like the fictional world of Disney, our very real world of health care involves obligations of fidelity. These obligations arise whenever a health care professional establishes a significant relationship with someone else, usually a patient. Fidelity establishes a commitment to another person, a promise to be faithful and loyal. Obviously we need to establish this relationship with patients, but what about establishing one with our teammates?

We all know that our teams look different this time of year. July is a difficult time. The hospital is flooded with new interns and residents typically just after an influx of newly graduated nurses. We haven’t had a chance to get to know each other or establish relationships. A recent study reviewed deaths from medication errors and found a 10 percent spike in these events in teaching hospitals in July. The authors of the study hypothesized that part of the explanation for this was that medical residents operate more independently than on a team.

Anyone who has ever been involved in a medication error knows that an entire team is involved in the administration of medication, not just the physician. An intervention to improve patient safety offers a simple, reasonable opportunity for us to address the “July effect.” It’s called the activation phenomenon.

Better teamwork is observed when people on a team take the time to introduce themselves to each other. When people know the names of others on the team, they are more likely to speak up if they see a problem.

Take the time to establish a relationship with members of your new team. Introduce yourself and make sure your teammates know you are committed not just to patients, but also to the success of the team. Formally establishing fiduciary relationships with each other in support of safe, quality patient care promotes ethical practice.

Lucia D. Wocial, PhD, RN
Clarian Health Nurse Ethicist

To be a registered nurse at Clarian, visit Registered Nursing Position Indiana.


Comments for Teamwork Promotes Safe and Ethical Behavior

Leave a comment





Captcha